to be the best games production operations agency in the world
DAQA specializes in game production services, live game operations and multiplayer test programs, providing custom built, technology-driven solutions for game studios.
Tailor Made Solutions
‘DAQA is the Concierge of Game Quality’
Tap into independent, expert knowledge to transform global production operations, level-up in-house skill sets, and effectively utilize and manage external service providers.
DAQA has crafted services that feature unique capabilities, delivered by an industry-experienced team.
The DAQA Difference:
- High touch interactions with DAQA leadership, every step of the way.
- Innovative, flexible solutions with no retainer fees or minimum contracts.
- Custom-built solutions to meet the unique needs of each studio & project.
- Fully vetted and proven “right fit” partner services and technologies.
- High-retention test community, compensated above market.
- Extensive experience transitioning to and managing live quality operations.
- Interactive, configurable real-time data reporting.
Contact Us to learn more.
How We Work
DAQA supports clients in building the required foundation of industry leading global production operations, with the future-proofed ability to scale and flex as your studio requirements grow.
Providing analysis and strategy to studio leadership on business transformation for game production operations.
Consultative advisory to studio management teams, actionable planning, recommendations and implementation.
Working with production teams to identify gaps in set-up, building requisite systems, processes and best practice.
Original IP Self-publishing Studio
Evaluated studio production operation on behalf of executive management team, including root cause analysis and release cadence impact on overall set-up. Defined strategy for global production support operations with actionable recommendations on internal structure and external partner management strategy. Provided ongoing counsel to studio leadership and production teams.
Licensed IP F2P Studio
Complete QA transformation on behalf of studio leadership, including long-term vision and road map. Provided full quality program implementation for test process & coverage, mapped workflows, defined team set-up and structure. Recommendation then operationalization of best practice for all QA disciplines including internal certification, device performance testing, live-ops QA, localization QA, third party QA and automation/CATT approach.
Multi-title Self-publishing Company
Large-scale, global beta testing for multiple AAA multiplayer titles on current and next generation consoles as well as PC. Identified, triaged, and determined root cause of multiple critical blocking issues before games were released.
Global Game Publisher
Ensured clean, successful launch of live game, provided bespoke end to end solution relating to beta and live-ops testing. Proposed solution included set-up, remote team management, platform and data analysis, providing a holistic view of player-related live quality issues. Solution enabled robust, efficient live-ops QA once the game was live and fully operational.
AAA Action/Shooter Studio
Evaluated internal QA group pre-acquisition, providing actionable recommendations to the executive team on future state and structure.
Multiplayer Online Gaming Platform
Performed weekly massive-scale multiplayer online beta tests. Customized data analysis and reporting allowed for high-quality live game content updates.
Global Game Publisher
Performed multiple focus tests on all titles prior to launch. Delivered in-depth data analysis on usability, difficulty curves, game controls, story arcs, and general design/gameplay, augmented by player recordings. Fire Teams also deployed to complete functional test passes prior to each game launch.
Live Mobile Game Studio
Augmented internal QA efforts with dynamic and skilled Fire Teams prior to each release. Identified critical defects and quality issues, allowing for a smooth launch of live content.
Who We Are
DAQA is a team of game industry veterans, who understand the unique challenges faced by game studios to launch and maintain hit games.
As a kid, Cherry adored art and gaming, particularly MMORPG genres and loved exploring glitches within each game. She shares that same excitement now towards finding bugs and exploits while testing at DAQA.
Having previously lived in China, Australia, USA, and now England with her husband, Cherry has a broad experience of different cultures which allowed her to grow as a person along with helping to build meaningful connections with others and within.
In her spare time, Cherry is passionate about bad jokes, music, food, photography, Toastmasters, and advocating for diversity, racial justice, abuse and grief.
With nearly 5 years of QA experience on phones, tablets, PC and multiple consoles, Brismal continues lend his expertise as a member of the DAQA core team.
In his spare time aside from gaming, he enjoys watching animated shows, reading mysteries and generally being interested in the world of technology as a whole.
She crafts thoughtful products by listening to people and designing inclusive solutions to enhance their experiences. On her off hours, she applies her design and user research skills to her beloved hobby, games. It’s her passion to make games accessible, fun, and approachable to everyone from all walks of life.
As a team lead, she loves diving down into data and feedback from testers regarding their experiences as they play the latest project. Synthesizing player feedback, frustrations, pain points, and accolades is always a highlight for every project she works on.
Outside of work, Lien surrounds herself with cute things such as Sumikko Gurashi, marine animal plushies, and Pokémon. She also watches an unhealthy amount of cute bunny videos.
With a broad depth of experience in QA testing over the years, Mark participated in or led the testing of over 35 game titles.
An avid gamer himself, Mark joined DAQA in Spring 2020 and has since developed a range of core skills relating to project coordination, documentation and community management.
He has a passion for cultural heritage and cooking, which lends itself to a strong focus on quality, experimentation and exploration.
She is passionate about games, from gaming hardware to new game releases, and news. Rosie studied gaming at the Confetti Institute of Creative Technologies and is one of DAQA’s accomplished project leads.
Rosie is a “technophile”, interested in all things tech, from the latest hardware such as phones, computer hardware and the latest consoles.
David has a strong background in problem solving; having completed 4 years of college, 2 of which were in IT with a focus on game design & production, with additional focus on software design & networking.
He has a fascination with music, enjoying all kinds of genres and instruments, pursuing knowledge, always striving to improve and learn whenever possible.
Working with DAQA to develop skills in project management and coordination, David has been vital in leading some of our largest projects.
As part of the core team at DAQA, Selena leads projects, writes project reports summarizing player feedback, reports game defects, and performs data analysis of trends that occur during testing. Selena holds a Foundation Level ISTQB certification which augments her experiences in DAQA.
Selena attended community college and received an AAS in business, as well as a certificate in professional baking and cake decorating.
Grant has enjoyed gaming from the Atari 2600 system to the current generation of consoles, testing games for the past 15 years. He graduated with a B.B.A from Northern State University.
Grant is a car enthusiast and regularly participates in the annual SEMA convention in Las Vegas.
Career highlights include working for renowned companies such as Rebellion, Keywords and more. He also assisted with community support, human resources and software development.
Joe focuses on DAQA's business development, determining best-fit solutions for game studios and applying his expertise.
As the founder of the QA department at SquareSoft, he led teams on such franchises as Final Fantasy VII–XI and Kingdom Hearts. Highlights of his career include a 98% success rate on all first-time submissions to SCEA for the Final Fantasy series (VII-X) as well as additional titles submitted from 1996-2002.
Jon also founded the QA department at Sammy Studios where, in addition to managing QA, he created internal and external Focus Group programs for evaluating titles in development, and coordinated testing schedules with production teams and assets for the PR and Marketing departments. In addition, Jon was handpicked by the Sammy Studios CEO to direct and manage a core team of six production staff while also maintaining his role as the Senior QA Manager.
Above all, Jon embraces opportunities that enable him to, “Help when I can, where I can,” as this is his core philosophy.
Professional highlights include leading the DSL rollout for Earthlink in Washington State and Oregon. Managed Tier 1 and 2 support for AOL, Lexmark, and Stream Global Services for corporate clients.
10-year beta QA tester for numerous game studios. A+/N+ certified, with extensive knowledge of data automation, analysis, and real-time reporting tools.
Devin managed quality assurance for multi-platinum console sports games at Electronic Arts Canada. Whilst there, he also set-up the QA computer assisted and automated test program, which was widely adopted across all studios globally.
He taught the QA course for the Vancouver Film School’s prestigious game design program. In addition Devin is an Agile and business Coach for various software startups, a Certified Scrum Master and Product Owner.
At DDM, he set-up up a virtual services network for self-publishing AAA game studios. Then at VMC he took responsibility for business development and account management for games and entertainment.
Having signed, grown and managed $100m’s of production support deals for QA, localization, player support and external development, Ben has an intimate knowledge of industry best practices through his work with some of the most prominent names in the industry.
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Find out how DAQA can help your studio succeed!